eCOGRA Boss Comments on Responsible Gambling

Thursday 19 November, 2009 10:08

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The Chief Executive of echogram Andrew Beverage stressed the importance of ongoing responsible gambling operations in the online casino industry.

The group is currently celebrating its fifth year of training personnel in the industry in a number of fields that all related to responsible gambling, and this year alone, over 70 people were trained from four different countries around the world.

All those trained are employed by echogram accredited online casinos, sportsbetting sites and poker rooms.

According to statistics put out by the UK Gambling Commission, only 0.6% of adults had the potential to become 'pathological' gamblers.

However, even this small percentage seems to attract disproportionate media attention and the issue of problem gambling becomes a hot topic whenever political or social standards need to be put in place.

"Nevertheless, problem gambling is frequently seized on by industry detractors, and for this as well as moral and business reasons, it is essential that operators ensure that staff is trained and facilities are available to the players," said Beverage.

The in-house courses covered by echogram include identifying problem gamblers and understanding how players can develop a compulsion.

It also looks at the dilemmas faces by problem gamblers, and studies the implementation of echogram best practice standards and requirements.

"Responsible gambling ranks very high in echogram priorities for both social responsibility and business reasons," said Tex Rees, the Manager of Responsible Gambling at echogram.

"This year is the fifth in which echogram has provided this professional service to Fair and Safe seal bearing online gambling revenues across the online casino, poker room, mobile, bingo, live dealer and sports betting platforms of the 145 international, tier one gambling sites that are accredited."

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